Who we are
Prime Grills LLC is an online store for grills, smokers, griddles, pizza ovens and outdoor kitchen equipment. We're based in Gwynn Oak, MD, and we ship to customers across the continental United States.
We carry gas, pellet, charcoal and kamado grills, smokers, flat top griddles, pizza ovens, fire pits, outdoor kitchen islands and accessories from brands including Weber, Napoleon, Blackstone, Hestan, Alfresco, Big Green Egg and more.
What you can expect
- Free standard shipping on every order to the continental US, including freight delivery for large items.
- 30-day returns on new, unused items, with no restocking fee.
- Secure checkout by card, Apple Pay or Google Pay, processed by Stripe.
- New products covered by the manufacturer's warranty, and help if you need to make a claim.
- Honest reviews from real customers, checked before they're published.
- Real people to help you choose, by phone or email, Monday–Friday, 9am–6pm ET.
How we work
Some products ship from our partners' warehouses, and some ship directly from the manufacturer or distributor. That lets us offer a wide range without keeping every model on a shelf. You'll get a tracking number for every shipment, and one team to contact for anything related to your order.
Company details
| Business name | Prime Grills LLC |
|---|---|
| Address | 6340 Security Boulevard, Gwynn Oak, MD 21207 (online store, no walk-in showroom) |
| Phone | (303) 961-1895 |
| [email protected] | |
| Hours | Monday–Friday, 9am–6pm ET |